Refund policy
Refund Policy
Last updated: March 31, 2026
At Have It Here, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
You may request a return within 30 days after delivery.
To be eligible for a return, items must:
- Be unused
- Be in their original condition
- Be in the original packaging
Non-Returnable Items
The following items are not eligible for return:
- Personalized or custom-made products
- Hygiene or personal care items
- Final sale items
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery.
To process your request, include:
- Clear photos of the item
- Your order details
Refunds
Once your return is reviewed and approved:
- Refunds will be issued to your original payment method
- Processing time may vary depending on your bank or payment provider
Shipping Costs
- Original shipping costs are non-refundable
- Exceptions apply if the return is due to our error (damaged or incorrect item)
Contact Us
If you have any questions, feel free to reach out: